Privacy Policy | Anatolia Coffee

Anatolia Coffee respects your privacy and is committed to protecting your personal information in accordance with applicable laws. This policy (the "Policy") pertains to the protection of personal information by Anatolia Coffee and is applicable to all its activities involving the collection and processing of personal information, including through the website https://www.anatoliacoffee.com and its subdomains (collectively, the "Website"), whether accessed via smartphone, tablet, or computer.

The terms "you," "your," and "yours" refer to the person whose personal information is collected or processed by Anatolia Coffee. The terms "we," "us," and "our" refer to Anatolia Coffee. The masculine form is used in the Policy solely for brevity.

The purpose of this Policy is to help you understand how Anatolia Coffee collects, uses, processes, communicates, stores, and protects your personal information. It is important for you to read and understand the Policy, as it establishes a contract between you and us. By providing us with your personal information, you consent to be bound by this Policy.

The Policy is organised thematically as follows:

What categories of personal information do we collect?
How do we collect your personal information?
Why do we collect and use your personal information?
To whom do we disclose your personal information?
How do we protect your personal information?
How long will we retain your personal information?
Children under the age of 14
Your rights regarding your personal information
The use of cookies
Hyperlinks to other websites
Modifications
Questions

Privacy laws in Canada generally define “personal information” as any information about an identifiable individual. This includes information that can be used on its own or with other information to identify, contact, or locate a specific person. Information from which all direct and indirect identifiers have been removed (i.e., de-identified personal information) is not considered personal information.

1. What categories of personal information do we collect?

We may collect, use, store, and transfer the following categories of personal information:

Personal identity information: such as first name, last name, preferred first name, and title.
Personal contact information: such as email address, mailing address, postal code, and phone numbers.
Technical personal information: such as Internet Protocol (IP) address, geolocation information, cookies, and other technologies on the devices you use to access our Website.
Internet activity information: such as browsing history, search history, and interactions with our Website and online advertisements.
Financial information: such as banking and credit card information, transaction history, and information about your purchases or orders.
Sensitive personal information: such as health information, if voluntarily provided (e.g., dietary preferences for your coffee orders).

If you provide Anatolia Coffee with personal information about another person (e.g., a gift recipient), you represent that you have obtained all necessary consents from that person to allow us to collect, use, and disclose such personal information for the purposes outlined in this Policy.

2. How do we collect your personal information?

We use various methods to collect your personal information, including the following:

Direct Interactions: When you communicate with us, you may provide us with your personal information, such as when you:
- Place an order or make a purchase on our website.
- Subscribe to our newsletter.
- Fill out a contact or feedback form.
- Participate in a survey or promotion.

Automated Technologies: When you interact with our website, we automatically collect technical personal information and internet activity information using cookies, server logs, and similar technologies.

3. Why do we collect and use your personal information?

We may use your personal information for the purposes for which it was collected, including:

To provide and enhance our services (e.g., processing orders, offering promotions, and responding to inquiries).
To improve the functionality of our website and your user experience.
To communicate with you, including sending newsletters, promotional materials, and updates on our products.
To comply with applicable laws and regulations.

You may always opt out of receiving promotional emails or marketing materials by following the unsubscribe instructions in those communications.

4. To whom do we disclose your personal information?

Except as provided below, Anatolia Coffee does not disclose your personal information to third parties without your consent unless required or authorized by law. We do not sell your personal information to anyone.

We may disclose your personal information to:

Service providers: who assist in providing services (e.g., payment processors, delivery services).
Legal requirements: to comply with a legal obligation, court order, or government request.

5. How do we protect your personal information?

Anatolia Coffee takes reasonable steps to protect your personal information from loss, theft, unauthorized access, use, or disclosure. This includes using secure servers, encryption, and access controls to safeguard the information you provide to us. However, while we strive to protect your personal data, no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

6. How long will we retain your personal information?

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including complying with legal, accounting, or reporting requirements. Once no longer needed, your personal information will be securely deleted or anonymized.

7. Children Under 14

Anatolia Coffee is committed to protecting the privacy of children. Our website is not intended for children under the age of 14. We do not knowingly collect personal information from children under 14. If we learn that we have inadvertently collected personal information from a child under 14, we will delete such information.

8. Your Rights Regarding Your Personal Information

Subject to certain exceptions, you have the following rights regarding your personal information:

Access: You can request a copy of the personal information we hold about you.
Correction: You may request that we update or correct any inaccurate or incomplete information.
Deletion: You may request that we delete your personal information under certain conditions.
Withdrawal of Consent: You can withdraw your consent for us to process your personal information, where applicable.

9. Use of Cookies

We may use cookies to improve your experience on our website. Cookies are small files placed on your device that help us understand how you interact with our website. You can control cookies through your browser settings.

10. Hyperlinks to Other Websites

Our website may contain links to other websites operated by third parties. We are not responsible for the privacy practices of these third-party websites. Please review their privacy policies before providing any personal information.

11. Modifications

Anatolia Coffee reserves the right to modify this Privacy Policy at any time. Any changes will be posted on our website. We encourage you to review this policy periodically for updates.

12. Questions

If you have any questions about this Policy or our practices regarding your personal information, or if you wish to exercise your rights, please contact us at:

Full Name of Legal Entity: Anatolia Coffee Inc.
Email Address: team@anatoliacoffee.com
Location: 3780 Saint-Patrick St., Montréal, Québec H4E 1A2, Canada

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